We're committed to serving you.
Contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service call us at 1-844-603-0567.
How to Contact Us
Monday – Friday 8am – 7pm Eastern
For information about a particular product or a question about your plan’s coverage, a change of address, etc.
For EA+ Emergency Assistance:
IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY:
Please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible.
Assistance is available 24/7/365.
1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)
For ID Resolve:
Enrollments or Customer Service
ID Resolve Hotline
Mail Payments to:
Kiwanis Insurance & Travel Protection
P.O. BOX 26840
Phoenix, AZ 85068